Alpenchalet Bad Reichenhall, Marta Billie Salzeder - hereinafter also referred to as "landlord",

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Schönbachstr. 17, 86919 Utting am Ammersee

Tel.: 0179-6816911
salzeder@alpenchalet-badreichenhall.de

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1. Scope

1.1 The general terms and conditions apply to contracts for the rental of holiday apartments for accommodation as well as all other services and deliveries provided by the landlord for the tenant.

1.2 The subletting or further rental of the holiday apartment provided as well as its use for purposes other than residential purposes require the prior written consent of the landlord.

2. Booking/booking confirmation

Bookings of the holiday apartments are made via the booking program on the website. The reservation for the holiday apartment is legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been made. By booking, the tenant agrees to the general terms and conditions and the house rules of the landlord.

3. Payment conditions

The deposit of 50% of the total amount must be transferred to the landlord's account within 14 days of receiving the invoice. The remaining payment must be transferred no later than 14 days before arrival. For short-term bookings, the total price must be transferred immediately after receiving the invoice/booking confirmation.

If payment is delayed, the guest will first receive a payment reminder. For each subsequent reminder after the delay, a reminder fee of 15.00 euros will be charged. Transaction fees (e.g. transfer from abroad) are to be borne by the tenant. Only payments by bank transfer are accepted. Cash payments on site are possible after prior arrangement. Payments by debit card or checks are not accepted. All payments are only billed in €.

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4. Arrival/Departure

The holiday apartment is available from 3 p.m. on the day of arrival or by arrangement. The keys are handed over via a key safe. On the day of departure, the holiday apartment must be vacated by 11 a.m. or by arrangement. The landlord reserves the right to charge accordingly for departures that are more than 60 minutes late.

5. Stay

5.1 Use of the holiday apartment is reserved for the guests notified to the landlord when booking. If the property is used by more people than agreed, a separate fee of € 15.00 per person/day must be paid for them. Subletting and transferring the apartment to third parties is not permitted. The rental agreement may not be passed on to third parties.

5.2 In the event of violations of the general terms and conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal claim to repayment of the rent or compensation.

6. Condition

The holiday apartment is handed over by the landlord in a clean condition. If there are any defects or if they occur during the rental period, the landlord must be informed of this immediately. The tenant is liable for any damage caused to the rental property and the inventory. If the property key is lost, the landlord reserves the right to replace the locking system and charge the tenant for the costs incurred.

The inventory must be treated appropriately and is only intended to remain in the holiday apartments. Moving furnishings, especially beds, is prohibited. If the holiday apartment is used in a way that violates the contract, such as subletting, overcrowding, disturbing the peace, or if the full rental price is not paid, the landlord can terminate the contract without notice. In this case, any payments already made by the tenant remain with the landlord.

If the tenant wants to make use of his liability insurance to settle any damage, this must be communicated to the landlord, stating his name and address, as well as the insurance number of the insurance company.

7. Pets

The accommodation of pets of any kind is only permitted in certain holiday apartments. If this is not observed, the landlord reserves the right to terminate the rental agreement without notice and to have a professional cleaning carried out at the tenant's expense.

8. Cancellation of travel

If the rental agreement is cancelled, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time until the day of arrival and is as follows:

7-28 days before the day of arrival 50% of the agreed rental price

0-6 days before the day of arrival or in the event of a no-show 100% of the agreed rental price

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9. Withdrawal by the landlord

The landlord reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make it impossible to fulfill the rental agreement. In this case, liability is limited to the refund of the rental price. In the event of justified withdrawal, the tenant has no claim to compensation. Liability for travel and hotel costs is excluded.

10. Liability of the landlord

The landlord is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for any failures or disruptions in the water or electricity supply as well as events and consequences caused by force majeure are hereby excluded. The landlord is only liable for items brought in by the guest within the scope of the statutory provisions.

11. Use of WiFi

11.1 The landlord maintains Internet access via WiFi for his guests in his holiday property. The tenant receives the access information from the landlord upon arrival. He allows the tenant to share the WiFi access for the duration of his stay in the rental property.

11.2 If the landlord becomes aware of the tenant's illegal use of the WiFi access (file sharing, pornography, etc.), he will immediately exclude the tenant from using the WiFi access and inform the authorities about the misuse.

11.3 The landlord is not liable to the tenant for disruptions to the WiFi access. The landlord is entitled to restrict the scope of use of the tenant's WiFi access at any time.

11.4 The landlord assumes no liability for any damage (malware, etc.) caused by the use of the WiFi access. The tenant must ensure the security of his data independently.

11.5 If the tenant uses paid services or similar via the WiFi, he will fully cover the costs incurred.

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12. Written form

Agreements deviating from the general terms and conditions must be in writing. No verbal agreements have been made.

13. Data protection:

The landlord undertakes to treat all personal data of the tenant confidentially and to use it only for the purposes of the booking and the stay.

14. Severability clause

If one or more provisions of these terms and conditions become invalid, the validity of the remaining provisions will not be affected. The invalid provision is to be replaced by an effective one that comes closest to the economic purpose pursued by the invalid provision.

Utting, June 14, 2024

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